General Shipping Terms

• Orders are typically dispatched within 1-3 business days.
• Standard delivery time is 3-5 business days after dispatch, depending on your location.
• Delivery times are estimates and may be impacted by public holidays, peak shipping seasons, or carrier delays.

Shipping Fee Policy (Australia-Wide)

We offer flexible shipping options based on your location and the type of product purchased. Please review the details below for accurate shipping charges.

1. Free Shipping Policy

• Free shipping is available for orders over $149 in the following states:
  • New South Wales (NSW)
  • Australian Capital Territory (ACT)
  • Victoria (VIC)
  • Queensland (QLD)
  • Western Australia (WA)
  • South Australia (SA)
• No free shipping available for:
  • Tasmania (TAS)
  • Northern Territory (NT)
  • Designated Rural Areas

2. Standard Shipping Rates

Region	Standard Shipping
NSW, ACT, VIC, QLD	$9.99
WA, SA	$12.99
TAS, NT	$14.99 for the first item, +$5 per additional item
Rural Areas	$18.99 (flat rate)

Rural Area Note

If your address falls under designated rural or remote areas, free shipping is not available regardless of order value. Additional delivery time may apply.

Additional Notes

• Shipping times and availability may vary depending on your location and product type.

• Please ensure your shipping address is accurate to avoid delays or issues.

International Shipping – New Zealand

We now offer shipping to New Zealand!

Shipping Rates:

• Standard shipping: $19.99 AUD
• Each additional item: $8.99 AUD

Important Notes:

• E-Kickboards, E-Motobikes, and furniture items cannot be shipped to New Zealand.
• Shipping will be automatically calculated at checkout based on your order contents.
• All orders are shipped from Australia. Delivery times may vary depending on customs and carrier processing.

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Local Pickup

Local pickup is available for customers in the Greater Brisbane, Sunshine Coast, and Gold Coast areas. Please refer to the store locations below for pickup options:

• Paperboxx Locations:
  • Lutwyche Shopping Centre
  • Arana Hills Plaza
  • MarketPlace Shopping Centre (Deception Bay)
  • Robina Town Shopping Centre (Near Comm Bank)
  • Robina Town Shopping Centre (Near Kmart)
  • Westfield North Lakes
  • Noosa Civic Shopping Centre

Customers selecting local pickup will receive an email or text notification when their order is ready for collection.