Shipping Costs:
- Standard Shipping: $9.95 or free for orders over $99.
- Express Shipping: $12.95 flat rate. Orders containing Liquid Fragrance Diffusers, and Liquid Fragrance Diffuser Refills are not eligible for Express Shipping.
Standard Shipping Timeframes: We aim to dispatch orders within 2 business days. Delivery timeframes are calculated from the dispatch date.
Note: During peak promotional periods, dispatch may take up to 5 business days.
Estimated delivery timeframes for Standard Shipping:
- QLD: 2-5 business days
- NSW & ACT: 3-7 business days
- VIC & SA: 4-8 business days
- TAS: 5-8 business days
- NT: 7-10 business days
- WA: 7-11 business days
Tracking Your Delivery: Once your item has been shipped, you will receive an email with tracking details. If you have not received this, please check your junk or spam inbox. For additional support, contact [email protected].
International Shipping: We currently ship within Australia.
Changing Delivery Address: If you need to change your delivery address after placing an order, please email [email protected] promptly. We are happy to accommodate changes for orders that have not yet been dispatched.