Privacy Policy

Last updated 21st October 2025
Website: brisbanegiftco.com.au
Email: sales@brisbanegiftco.com.au

1. Overview

Brisbane Gift Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website or purchase from us.

2. What Information We Collect

We may collect the following types of information:

  • Personal details – such as your name, email address, phone number, billing and shipping address.

  • Order and payment details – including transaction amounts and payment method (we do not store full credit-card details; these are handled securely by our payment processors).

  • Account information – if you create an account, we store login details and preferences.

  • Marketing preferences – including your communication and subscription choices.

  • Website usage data – such as IP address, browser type, device information, pages visited and referring URLs, collected through cookies and analytics tools.

3. How We Collect Information

We collect personal information when you:

  • Visit or browse brisbanegiftco.com.au.

  • Make a purchase or create an account.

  • Subscribe to newsletters or marketing communications.

  • Contact us by email, phone, or online form.

  • Interact with our social media pages or promotions.

We may also collect limited data automatically through cookies (see Section 8).

4. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, enquiries or account.

  • Send you marketing materials (where you have opted in).

  • Improve our products, services and website experience.

  • Comply with legal obligations, including tax and record-keeping requirements.

5. Disclosure of Your Information

We may share your information with:

  • Trusted third-party service providers (e.g. payment processors, couriers, IT and marketing support) who assist us in operating our business.

  • Regulatory authorities or law enforcement agencies if required by law.

  • Our professional advisers (accountants, legal advisers) where necessary for business operations.

We do not sell, rent or trade your personal information to others.

6. International Disclosure

Some of our service providers (for example, email hosting, cloud storage or payment gateways) may be located overseas. Where this occurs, we take reasonable steps to ensure that any overseas recipients comply with privacy standards comparable to the Australian Privacy Principles.

7. Data Storage and Security

We store personal information in electronic form on secure servers and cloud systems protected by passwords, encryption and access controls.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.

8. Cookies and Analytics

Our website uses cookies and similar technologies to improve site functionality, measure traffic and personalise content.
Cookies do not personally identify you but help us understand user behaviour.
You can control or delete cookies through your browser settings; however, this may affect certain features of the website.
We may also use Google Analytics or similar tools for aggregated visitor statistics.

9. Marketing Communications

If you opt in to receive marketing, we may send you promotional emails about new products, special offers or other updates.
You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
To make such a request, contact us at sales@brisbanegiftco.com.au. We may require verification of your identity before providing access.

11. Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer required, we securely delete or de-identify the information.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of our website after changes are made constitutes acceptance of the new policy.

14. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or our data practices, please contact us:

Brisbane Gift Co
📧 sales@brisbanegiftco.com.au
🌐 brisbanegiftco.com.au
📍 82 Rosedale Street, Coopers Plains, Queensland, 4108